I wasn’t familiar with Arundel prior to calling for repair help. Your name was referred by Len the Plumber. My a/c wasn’t working, Len couldn’t do next day service so they gave me your name. You scheduled a repair for the next day and the technician was on time, courteous and seemed knowledgeable. Unfortunately I was told I should replace my 24 year old furnace and a/c. I wasn’t prepared for that news. Your technician said the system was really too old to repair and it should be replaced. Normally I do research before making expensive yet necessary purchases but I needed a cool house. Your technician seemed trust worthy, not at all pushy and he stood by your products and workmanship. So within 48 hours of making my initial call for a repair I had a brand new Carrier a/c and furnace installed, professionally, skillfully and very quickly. The two technicians who put the system in were very friendlyl clean and got the job done swiftly and without any problems. I’m very thankful for Arundel Cooling’s fine quality of work and I look forward to using you for any of my future routine HVAC maintenance needs. Thanks again!
Jacalyn Burfield-Timonium, Md.
Timonium, Md.
March 17, 2016